Your information is safe with us.
1. What personal information do we collect from people who visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, postal address, telephone number, or other details to help you fully browse the site.
2. When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to the newsletter, open an inquiry with the customer service office or enter information on our site.
3. How do we use your information?
We may use the information we collect from you when you register, make a purchase, subscribe to our newsletter or other type of marketing communication, browse the website or use certain features of the site, for the following reasons:
To allow us to better serve you with regard to your requests to the customer service office.
Let's process your transactions quickly.
Request ratings and comments for services or products
For subsequent contact after correspondence (email).
When you purchase something from our store as part of the buying and selling process, we collect the personal information you provide us, such as your name, address and email address. When you browse our store, we also automatically receive the Internet Protocol on your computer (IP) to provide us with information about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates.
How do you get my consent?
When you provide us with personal information for a transaction, order, purchase order, we assume that you agree that we will collect and use your data only for this specific reason. If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your consent or give you the opportunity to refuse.
How do I withdraw my consent?
If, after joining, you change your mind, you may withdraw your consent to contact us, to continue to collect, use or disclose your information, at any time by contacting us.
5. How do we protect your information?
We do not use vulnerability scanning and / or anti-PCI scanning. An external payment portal compliant with PCI standards handles all card transactions. We do not use malware scanning. Your personal information is stored behind secure networks and is only accessible to a limited number of people who have special rights to access such systems, and are required to keep the information confidential. In addition, all sensitive / card information you provide is encrypted using Secure Socket Layer (SSL) technology. We apply various security measures when the user places an order, enters, sends or accesses their information in order to maintain the security of your personal data. All transactions are processed by an approved external provider and are not stored or processed on our servers.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
7. Method of payment:
If you choose the direct debit portal to complete your purchase, then PayPal stores your credit card information. It is encrypted using the Payment Card Industry Data Protection Standard (PCI-DSS).
8. Third Party Services
In general, the third-party providers we work with will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us. Some third-party service providers, such as payment portals and other payment transaction agents, have their own privacy policies regarding the information we are required to provide to you about your purchase transactions. Regarding these providers, we recommend that you read their privacy policies to understand how your personal data will be processed by them. In particular, keep in mind that some providers may be located in or have facilities that are located under a different jurisdiction than you or us. So, if you decide to continue with a transaction that involves the services of a third party provider, then your information may become subject to the legal jurisdiction (s) under which that service provider or its facilities are located.
We do not sell, trade or otherwise transfer your Personal Information to third parties unless we provide users with prior notice. This does not include website hosting partners and other countries that help us operate our website, conduct our business or serve our users, as long as those countries agree to keep this information confidential. We may publish information when it is directly related to compliance with the law, enforcing the rules of our site or protecting our or others' rights, property or safety. Unidentifiable visitor information may be provided to other parties for marketing, advertising or other use.
9. Outgoing connections
When you click on links in our store, they may redirect you to a directory other than our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
We do not include or offer third party products or services on our website.
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, made available to others, disclosed, altered or destroyed. If you provide us with information about your credit card, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and apply additional generally accepted industry standards.
To remember and process the items in the cart.
Understand and maintain user preferences for future visits.
We follow the ads.
You can choose to have your computer alert you each time a cookie is sent, or you can turn off all cookies. This is done through your browser settings. Since there are different browsers, look at your help menu to see the right way to change your cookie settings. If users disable cookies in their browser: Disabling cookies will disable some features of the site.
Here is a list of cookies we use. We've listed them here so you can decide if you want to opt out of cookies or not.
_session_id, unique tag, session, Allows you to store information about your session (referent, landing page, etc.).
_secure_session_id, unique tag, session store storefront_digest, unique tag, is held indefinitely, if the store has a password, this is used to determine if the current visitor has access.
12. California Online Privacy Protection Act
By logging in to your account
13. How does our site handle Do Not Track alerts?
14. Does our site allow tracking of third party behavior?
It is also important to note that we allow tracking of third-party behavior.
COPPA (Children's Online Privacy Act).
When it comes to the collection of personal information from children under the age of 13, the Personal Protection of Children Act (COPPA) puts parents in a position of control. The Federal Trade Commission, the U.S. Consumer Protection Agency, applies the COPPA rule, which specifies what operators of websites and online services must do to protect the privacy and safety of children online. We do not trade or offer products to children under 13 years of age.
15. Fair information practices
The principles of fair information practices form the basis of privacy law in the United States, and the concepts they include have played a significant role in the development of data protection laws around the world. Understanding the principles of fair information practice and how they should be applied is crucial to compliance with the various privacy laws that protect personal information.
In order to comply with fair information practices, we will take the following actions in the event of unauthorized access to data:
We will notify you by email within 7 business days
We also agree with the Individual Compensation Principle, which requires individuals to have the right to exercise legal rights against data collection and processing entities that do not comply with the law. This principle requires that not only individuals have applicable rights against data users, but also that individuals may have recourse to courts or government agencies to investigate and / or prosecute non-compliance with data processing authorities.
16. CAN SPAM Act
The CAN-SPAM Act is a law that sets out the rules for commercial emails, sets requirements for commercial communications, and entitles recipients of such communications to discontinue receiving them, and provides severe penalties for violations.
We require your email address to:
We send information, respond to inquiries and / or other requests or questions
We process orders and send information and updates related to orders.
We are sending you additional information related to your product and / or service
For advertising purposes or to continue sending emails to our customers after the initial transaction.
To comply with CANSPAM, we accept the following:
We do not use false or misleading topics or email addresses.
We identify the message as advertising in a reasonable way.
We include the physical address of the registered office of our business or website.
We monitor third-party marketing services for compliance with regulations, if such services are used.
We process refusal / unsubscription requests quickly.
We allow users to unsubscribe using the link at the bottom of each email. If you wish to unsubscribe from receiving future emails, you can do so at any time by following the instructions at the bottom of the email you receive and we will remove you from all correspondence immediately.
18. Questions and contact information
If you need to: access, correct, modify or delete any personal information we hold about you, you may contact us through our contact form.